Job Title: Brokerage Officer
Location: Harrow Council, Forward Drive, Harrow, Middlesex, UK, HA3 8NTEmployer: Pertemps Recruitment Partnership for Harrow Council
Contract Type: Temporary Ongoing
Hours of Work: Monday to Friday 09:00 to 17:00
Overview of a Brokerage Officer
Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Brokerage Officer to join an expanding team. The role of Brokerage Officer has a competitive pay rate of £16.86 per hour. Other benefits include excellent training and support for career development and 21 days holiday (excluding Bank Holidays).The Main Purpose of a Brokerage Officer:
- The purpose of the role is to enable safe and secure placements for vulnerable adults and children that best meets the identified outcomes for individuals highlighted in their support plan.
- To develop working relationships with existing providers and gain an understanding of their capabilities and specialties.
- To demonstrate a commitment to the Council's Equal Opportunities Policy and the ability to understand and implement the policy in relation to the job responsibilities.
- To ensure compliance with your responsibilities as laid out in the council's health and safety policy and take an active role in promoting a positive health and safety culture.
- To promote and participate in the council's individual performance appraisal and development initiatives and information management best practice.
- To ensure compliance with the council's information security policies and maintain confidentiality.
- In accordance with the Immigration Act 2016, where the role is customer-facing and the post holder is required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
About you, the successful candidate will have:
- Experience of utilising Mosaic to make placements
- Detailed knowledge of Adult Social Care services, such as residential and nursing and Children with disabilities as well as domiciliary and reablement care.
- Knowledge of the provision services for young adults with complex needs.
- Knowledge of providers that reside within Harrow.
- Ability to identify key elements of a quality service.
- An understanding of provider spot contract and requirement specification.
- Overall appreciation of how Adult Social Care service operates.
- Experience in Brokerage and securing appropriate high quality support packages that meet individual needs.
- Negotiating with providers to undertake package to agreed dates.
- Awareness of Service Specification requirement and reasonable level of contractual requirements.
- Engagement with providers on service issues/failures and complaints.
- Able to identify a quality providers and areas of specialism.
- Developed Negotiating Skills.
- Good communication skills.
- Ability to work under pressure and to tight timescales.
About usFor almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406." The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting fpn