Job Title: Technical Manager
Salary: £50,000
Location: Norfolk
Reference: HB8404
Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Technical Manager to join their business.
Key Responsibilities:
- Accurately complete customer specifications to meet brand standards and customer requirements. Ensure all supporting documentation meets food safety and due diligence standards.
- Work closely with the NPD Manager, Project Manager, and Supplier Technical teams to capture relevant data for customer specifications.
- Ensure timely customer technical approval of specifications and audits to meet launch deadlines.
- Track and report customer complaints, acting as the main point of contact for investigation and corrective actions.
- Audit and proof suppliers as needed, managing both customer and internal KPI projects.
- Manage post-launch amendments to finished product specifications and serve as the primary customer contact.
- Stay updated on customer codes of practice, regulatory changes, and compliance updates related to product manufacturing, labelling, and legal claims.
- Oversee supplier approval processes to ensure compliance with manufacturing standards and customer codes of practice.
- Act as the main point of contact between the customer technical function and the technical/quality assurance teams at manufacturing sites.
- Coordinate between commercial and planning functions to meet business needs and legal requirements for import/export, labelling, food safety, and security.
- Drive the implementation and maintenance of internal standards and accreditations to ensure food safety criteria are met.
- Support nationwide initiatives for waste reduction, recyclability, carbon reduction, and sustainable sourcing.
- Implement and maintain ethical codes of practice for all partners, including supplier and customer relationships on SEDEX.
If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on for more information.