Account Coordinator
My client are leading the charge in the UK's rapidly evolving, technology-driven facilities management sector. Their innovative solutions cater to the changing needs of many prestigious Blue Chip organisations nationwide, allowing them to focus on scaling their businesses.
The Role:
As an Account Coordinator, you'll be a vital part of a team, supporting the Account Director in the day-to-day management and operation of client contracts. You will be responsible for ensuring that service quality is consistently high, costs are controlled, and that they maintain strong relationships with both clients and suppliers. Your role will involve strategic decision-making, operational management, and financial oversight.
Key Responsibilities:
- Contract Management: Negotiate, manage, and maintain supplier contracts to ensure best value and compliance.
- Quality Assurance: Conduct and document quality audits annually, visiting sites nationwide to uphold high standards.
- Client & Supplier Relations: Manage communication and relationships between clients and suppliers, ensuring all expectations are met.
- Financial Oversight: Review and manage costs, budgets, and quotes, ensuring my client meet financial targets and improve service profitability.
- Continuous Improvement: Drive innovation and continuous improvement initiatives across service lines, always seeking ways to enhance efficiency and service quality.
- Compliance & Reporting: Maintain compliance records, manage change orders, and produce detailed management reports, including contract summaries, risk assessments, and forward planning.
What We're Looking For:
- Communication: Excellent written and verbal communication skills, with a professional phone manner.
- Initiative: A proactive approach, with the ability to prioritise tasks and manage time effectively.
- Team Player: Ability to work independently and within a team, contributing to team-building and succession planning.
- Adaptability: Flexibility and a positive attitude towards change, with a willingness to engage in all aspects of the business.
- Innovation: An imaginative mindset, eager to drive continuous improvement and strategic change.
- Financial Acumen: Numerate, analytical, and financially aware, with familiarity in Microsoft packages. Experience in support services or facilities management is desirable but not essential.
- Ambition: A desire to grow with the company, with opportunities for career development and internal progression.
What You'll Gain:
- Career Growth: Opportunities for internal progression and cross-training, enabling you to shape your career within the company.
- Supportive Environment: A team where your opinions are valued, and your contributions make a real impact.
If you're ready to take the next step in your career with a company that values innovation, quality, and continuous improvement, we want to hear from you!
Salary £35,000 - £40,000