JOB TITLE: Shipping Coordinator
LOCATION: Ashford | Hybrid role
SALARY: £15.56ph | £29,330 (if permanent)
START: Immediately
CONTRACT: 12 month temporary maternity contract
HOURS: 8.45am to 5pm, Monday to Friday
Are you a team player with excellent communication skills and a demonstrated sense of self-awareness? Are you adaptable, flexible, and determined to resolve problems successfully? Do you thrive under pressure and enjoy collaborating with teams who are passionate about customer care? If this sounds like you, then we have an exciting opportunity to join a global organisation based in Ashford, Kent. This is initially a 12 month maternity contract, however this successful business are always recruiting permanently too. In return you will be offered flexible hybrid working and a great working environment.
The day-to-day duties in your new job would be:
- Supporting customers through monitoring of daily shipment issues, management of outbound customs queries and monitoring of imports to ensure the delivery schedule is maintained efficiently.
- Following up on transport complaints and resolving missed deliveries or documents by carriers.
- Facilitating and liaising with attention to shipping dates, labelling, packaging, and stock-holding in alignment with customer requirements.
- Keeping lines of communication open by actively engaging with individuals and coordinating around specific requests.
We'd love to speak to candidates who have:
- At least 2 years of experience in a similar role.
- Excellent customer service experience, showcasing your ability to provide exceptional service.
- Ability to work under pressure and deal with ambiguity, demonstrating your resilience.
- Keen attention to detail, assuring accuracy in your work.
- An efficient personality with strong time management and customer skills.
- SAP knowledge would be advantageous but not essessential.
- Awareness of Customs documentation and inbound/outbound movement (desirable).
*AMAZING* Benefits of becoming an Office Angels Temp:
- Weekly Pay
- Up to 28 days annual leave
- Dedicated consultant to support your job search
- First opportunity to see permanent positions
- Access to free eyecare vouchers
- Temp of the Month awards
- Timesheets can be completed on mobile devices
- Perks at work
- Discount schemes
- Access to Well-being platforms
Next steps...
If you're interested in this position and have the skills and attributes listed above then please apply today.
- Please note if you're suitable and your skills match the role you'll receive an e-mail from us. Remember to call us on ASAP/within 24 hours to discuss the position in further detail with Pippy or Lindsay. We look forward to your application. This is a Temporary role starting immediately so please only apply if you can start work within a few days' notice.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.