Are you ready to lead service delivery in a dynamic, innovative IT environment?
A prominent public sector organisation is seeking a Service Delivery Lead to drive the delivery of IT services and strategic initiatives. Offering a competitive salary of £58k-£60k, a generous 18% pension, and a hybrid working model (3 days in Manchester), this role is perfect for an experienced leader ready to make a lasting impact.
As Service Delivery Lead, you will oversee a diverse team responsible for managing business relationships, IT services, and vendor collaboration. You'll be at the forefront of implementing service improvements, ensuring high-quality IT performance, and fostering strong partnerships with both internal and external stakeholders.
Key Responsibilities:
- Lead the IT Service Delivery team, aligning services with organisational goals.
- Manage the performance of service operations, driving value and innovation.
- Oversee the integration and management of services with third-party vendors.
- Ensure compliance with IT standards and effective risk management.
- Develop strategies for continuous improvement and resource optimisation.
What You'll Need:
- Extensive experience in IT service delivery within complex organisations.
- Proven leadership skills with the ability to manage cross-functional teams.
- Strong knowledge of IT infrastructure, cloud technologies, and service management (e.g., ITIL).
- Excellent communication and stakeholder management abilities.
This is a fantastic opportunity to take on a key leadership role within an organisation undergoing exciting digital transformation. If you're passionate about delivering high-quality IT services and driving continuous improvement, apply today!