About the role
- Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required.
- Undertake expert witness reports / scott schedules as required.
- Managing a high volume of work across a designated geographical patch.
- Take full control of the surveying duties, ensuring the completion of works.
- Autonomy on decisions which are required to ensure quality work.
- Manage tenant engagement and ensure high-calibre customer service along with the Disrepair Case Officer.
- Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved.
- Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations
- Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s).
- Undertake and monitor proactively the client's responsibilities for all contracts within the posts remit.
- Provide specialist and professional reports, write specifications, manage disrepair cases, and insurance cases, and undertake estate inspections and quality assurance inspections.
- Overseer the delegated Revenue and Capital budgets for the Repair and Maintenance and one-off projects. To support the Repairs & Operations Service and across Property Management to reduce compensation costs associated with legal disrepair
Essential:
- MRICS, MCIOB or Expert Witness qualified.
- Extensive experience in delivering complex/disrepair service for social housing.
- Understanding of disrepair legislation, Including a sound knowledge of:
- The Landlord and Tenant Act 1985
- Defective Premises Act 1972
- Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques.
- Detailed Knowledge of health and safety responsibilities in relation to construction and Construction Design and Management (CDM) regulations.