Job Title:
Housing Officer
Contract Type:
Permanent
Salary:
£25,965.41 (£27,112.48 is achieved after 18 months successful performance in the role)
Working Hours:
37.5 hours per week
Working Pattern:
5 days per week including alternate weekends and bank holidays
Location:
Bracken Court, Leeds
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Housing Officer
This role is based at Bracken Court in Leeds.
Bracken Court contains 50 units and tenants stay for an average of between 6 months to 1 year.
We provide a Housing Management service to assist move on and make tenants ready for permanent accommodation.
You will work as part of a committed team and undertake a range of tasks to deliver an outstanding housing management service across several property types, ensuring you are always putting the customer first.
About you
We are looking for someone with:
- Ideally a car and driving licence as the role may require travel across West Yorkshire. Business mileage is reimbursed in line with Riverside policy.
- A friendly and positive can-do attitude
- Experience in customer facing roles delivering excellent customer service
- Strong administration & IT skills including report and assessment writing using Microsoft Office
- Excellent communication skills both written and verbally
- Ability to work under pressure in challenging situations
- Strong attention to detail with analytical skills
- An interest in the UK Benefits System and Housing & Immigration Law
- An open mind who is willing to develop and learn new skills
- An interest in Housing and Housing Law, UK benefits, increasingly Immigration and Immigration Law
Why Riverside?
At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.