(PART TIME) Leasing Assistant | London (Travel to varying sites) | £34,000 PRO RATA
Tuesday - Saturday 2pm-8pm
Are you experienced within the PRS Lettings sector and looking for a new challenge? Do you enjoy the competitiveness of ensuring all properties are not vacant? Are you able to let vacant properties efficiently and give 5* customer service when doing so? Do you enjoy building and nurturing strong customer relationships with those in your portfolio and look after them from start to finish? Are you "money-minded" to ensure that there are minimal rental income losses?
What would your day look like as a Leasing Assistant?
Client Care:
- Build and maintain positive customer relationships through regular professional communication, including handling difficult conversations.
- Welcome new customers, register them on CRM, and provide property information tailored to their needs.
- Keep detailed records of customer interactions on the IT system.
Tenancy Management:
- Conduct regular internal apartment inspections in line with policy requirements.
- Coordinate lock changes and maintain a management set of keys.
Lettings:
- Manage the end-to-end lettings process, including viewings, offer management, and market research.
- Ensure properties are in good condition for letting and manage check-in inventory reports.
- Qualify applicants, handle tenancy surrenders, and manage tenancy renewals.
- Provide regular updates on market conditions and competitors.
- Conduct audits of Tenancy Deposit Scheme (TDS) and Reposit accounts.
- Track deal progress and support leasing coordinators.
- Maintain accurate and updated property listings.
Budget Management:
- Manage dilapidations and deposit deductions.
- Develop specifications and costs for void works.
General Responsibilities:
- Cover duties of the onsite team during their absence.
- Work alongside the Senior Leasing Manager to ensure that all buildings are fully occupied.
- Generate accurate reports for meetings.
- Participate in projects and planning processes.
- Assist with community-building events for residents.
Essential Requirements:
- Property management experience in a customer-focused environment.
- Demonstrated authority, skill, and adaptability in addressing customer needs.
- Alignment with company values and commitment to customer care.
- Effective communication skills, both written and verbal, with attention to detail.
- Ability to work under supervision in a dynamic role, meeting strict deadlines.
- Proficiency in Microsoft Word and Excel, with ICT aptitude.
- Self-motivated and energetic with a pragmatic problem-solving approach.
- Demonstrated accountability and integrity in actions and development.
What would you get in return as a Leasing Assistant?
- Salary: up to £34,000 PA (experience-dependent) * This is a Part time role; therefore this salary will be pro-rata down to 27.5 hours per week
- Tuesday to Saturday 2pm - 8pm
- 25 days annual leave + bank holidays
- Additional benefits
Does this Leasing Assistant sound like the right next step for you? Apply today and get the ball rolling. Not for you... but you know someone that would be interested in this Leasing Assistant position? Forward over their details, and if they are successful, we will thank you with vouchers (*T&C's apply*).