Responsible for building campaigns, making amendments, conducting A/B testing, managing stakeholders, and owning the email marketing channel. Be a key player in the CRM team & have opportunities to collaborate with colleagues. This role offers valuable exposure across various facets of CRM and digital marketing, allowing you to contribute to and learn from all aspects of customer engagement.
Client Details
Our client is a revered player in the retail industry, boasting a global footprint and a workforce exceeding 10,000 dedicated employees. Famed for their innovative range of products and commitment to customer satisfaction, they consistently strive to push boundaries and redefine standards in the retail sector.
Description
- Campaign Management: Design, build, and optimise CRM campaigns, including A/B testing and ongoing improvements.
- Channel Ownership: Take full ownership of the email marketing channel, ensuring effective execution and performance.
- Stakeholder Management: Collaborate with key stakeholders to align CRM strategies with broader business goals.
- Marketing Automation: Engage with marketing automation processes, contributing to the efficiency and effectiveness of CRM initiatives.
- Cross-Functional Collaboration: Work closely with team members focused on loyalty, retention, push notifications, and marketing automation, gaining exposure across all aspects of CRM.
- Strategic Involvement: Play an active role in shaping the CRM strategy, while developing expertise in a wide range of customer engagement tools and techniques.
Profile
A successful CRM Executive should have:
- A degree in Marketing or similar field
- Proven experience in customer relationship management
- Proficiency in CRM software and Microsoft applications
- An analytical mind and a propensity for data-driven decisions
- Excellent communication and teamwork skills
- A firm understanding of the retail industry
- The ability to manage multiple projects simultaneously
Job Offer
- A competitive salary
- A vibrant, collaborative work environment in the heart of Rotherhithe, London.
- The opportunity to be part of a globally recognised retail brand
- Constant professional growth and development opportunities
If you are passionate about retail and customer relationship management, this CRM Executive position is your chance to make a significant impact in a high-profile company. Don't hesitate, apply today!