Temporary Accommodation Move on Officer
Hackney
Hours: Monday - Friday, 9 am - 5 pm
3-month contract
Purpose of the Job:
The role focuses on securing stable housing for individuals and families in temporary accommodation by addressing rent arrears and financial barriers.
Key Responsibilities:
- Engage with individuals and families to build relationships and provide holistic support.
- Maximize residents' income and benefits entitlements.
- Collaborate with debt advice agencies to address chronic debt.
- Set up affordable arrears payment arrangements where appropriate.
- Facilitate Discretionary Housing Payments to help clear arrears.
- Assist residents with applications for disability benefits and other financial supports.
- Manage urgent Discretionary Housing Payment applications and provide money management advice.
- Act as a liaison with the Temporary Accommodation team and keep them updated on case progress.
Qualifications and Experience:
- Valid driver's license, own vehicle, and business insurance.
- Enhanced DBS certification.
- Experience working with vulnerable residents and promoting positive behavior change.
- Knowledge of income maximization, benefits entitlement, and financial support legislation.
- Experience with income and expenditure reviews and providing money management advice.
- Experience in customer service and effective partnership working.
- Ability to travel within the borough and work flexibly, including occasional weekends.
- Willingness to complete required security checks and a declaration of interests submission.
The Package
This is a temporary, Temporary Accommodation Move on Officer role, 36 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.
Referral Bonus
If this Temporary Accommodation Move on Officer role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
How to Apply
If you are interested in this Temporary Accommodation Move on Officer role, please send your CV mickey . stepans @ service care . org . uk or call me on discuss the vacancy in more detail.
Also, if this Temporary Accommodation Move on Officer role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.