We are currently recruiting for Maintenance and Contracts Co-ordinator to work for a company in Leighton Buzzard. The working hours are Monday-Friday, 9:00am-5:30pm (37.5 hours per week excluding 1 hour break).
This is an opportunity to be a part of a small office team who are based in Leighton Buzzard.
You will work closely with the Managing Director and Office Maintenance and Contracts Team Leader.
Duties will include:
- General Administration support for Office Contracts Team Leader.
- Building and developing relationships over the phone and via email with the company's customers.
- Processing/checking purchase orders received from customers.
- Admin of the company's schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.
- Job scheduling/booking (reactive and planned works) utilising the company's contract schedule to ensure timely booking of visits.
- Calendar Management for Field Service Engineers.
- Collating and checking Field Service Engineer job reports and identifying where repair quotes are required before submitting approved reports to the client.
- Preparing basic quotes.
- Inputting site information into risk assessment templates.
- Collating monthly reporting information from our field service team.
- Telephone answering, emailing, filing and other general office duties.
Required Skills:
- Excellent customer service skills.
- Excellent written and organisational skills.
- Ability to work under pressure on some occasions, balancing your workload.
- Presentable, reliable and punctual.
- Ability to work flexibly and as part of a team, and to use own initiative.
- Good verbal communication skills, including a pleasant and friendly telephone manner.
- Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams.
- Ability to pick up tasks with ease.
- Multi-tasking skills.
- Positive attitude.
Benefits:
- Company Pension.
- Work from home one day per week.
- A paid day off for your birthday.
- Generous holiday allowance.
- Competitive salary.