JOB TITLE: Customer Service Coordinator
LOCATION: Bracknell - Hybrid working
PACKAGE: £17 per hour
WAY OF WORKING: Hybrid working Based
THE BUSINESS:
My client are a global well known manufacturing business with an outstanding reputation.
THE OPPORTUNITY:
As a Coordinator, working in a small but efficient team, you will provide the finest service to my clients customers.
They are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard.
Key accountabilities:
- Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
- Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
- Providing an excellent level of service to our customers.
- Making changes to customers' finance agreements.
- Allocating manual payments to customers' agreements accurately.
- Checking finance documentation efficiently.
- Responding to correspondence from customers.
Key Skills required:
- Previous experience working in a customer service environment.
- Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
- Organisational skills, with the ability to prioritise, multitask and meet deadlines, which can come with an element of working under pressure.
- Quality conscious with an eye for detail.
- This role is subject to satisfactory references to include a DBS Check and Financial Check.
If you are interested in the role please apply to this advert or contact James McAbendroth @ C4S Search
C4S Search connect future Deep tech talent with leading entrepreneurial businesses and are always keen to hear from people with similar ambitions.