We are seeking an Enforcement Officer to join our Trading Standards team, delivering effective enforcement and educational interventions to support local consumers and businesses, creating a better trading environment in Sheffield. The role involves a mix of casework and projects, requiring a candidate with a sound knowledge of criminal and civil procedures and investigations legislation.
Day to Day of the role:
- Enforce Trading Standards legislation through inspections, projects, market surveillance, and targeted advice/education.
- Conduct investigations, produce written reports for court, attend hearings, obtain warrants, undertake PACE interviews, conduct covert surveillance, and produce/serve relevant enforcement notices.
- Provide legal advice on regulatory compliance to businesses and other services.
- Demonstrate excellent customer care skills when interacting with consumers, providing advice and assistance to resolve consumer problems.
- Collect, assess, analyse, and share intelligence in a lawful manner, contributing to the Service's tasking and coordination process.
- Liaise with other council departments, enforcement agencies, government departments, and professional bodies, participating in projects.
- Lead the development, management, and delivery of multi-agency enforcement operations.
- Develop and provide training and advice, and help deliver educational and behaviour change initiatives.
- Maintain knowledge in designated areas of legislation appropriate to the role.
- Represent the Service at local and regional levels and contribute to effective collaborative working.
Required Skills & Qualifications:
- Sound knowledge and experience of criminal and relevant civil procedures and investigations legislation.
- Knowledge and understanding of workplace Health and Safety legislation.
- Experience in project delivery and effective partnership working.
- Ability to interpret and apply statutory guidance and legislation to deliver regulatory work.
- Competent in providing legal advice on regulatory compliance and preparing information reports for court proceedings.
- Commitment to continuous professional development (CPD).
- Flexible approach to work tasks, willing to work outside core hours, from home, and at any designated worksite.
- Competent IT skills.
- Valid UK driving licence.
- Excellent customer care skills and strong interpersonal skills.
- Ability to make decisions and solve problems to meet operational targets.
- Trading Standards Practitioner Certificate (TSPC) or equivalent qualification, or equivalent knowledge and experience.
To apply for the Enforcement Officer - Trading Standards position, please submit your CV and cover letter detailing your relevant experience and qualifications, and how you align with our values of putting people at the heart of what we do, openness, honesty, and teamwork.