Jackson Hogg are supporting a great business in Northumberland for their appointment of a credit controller in a busy team where you will be responsible for a dedicated ledger.
Responsibilities
- Proactively managing and collecting debts of company debtors for a portfolio of customers within the region. (ule)
- Evaluating new credit requests and reviewing the credit limits of customers.
- Ensuring timely collection of debts and initiating legal procedures if necessary.
- Negotiating and preparing repayment plans.
- Processing reconciliations and cleaning up of the customer accounts.
- Booking the incoming customer payment of several currencies, ensuring the cash allocated daily and reconciled into the appropriate accounts.
- Processing the month-end bank reconciliations.
- Preparing customer statements, client status reports and any other relevant information as required.
- Conducting regular debtor review meetings with key stakeholders where needed.
- Maintaining strong customer relationships and responding to internal and external queries in a timely manner.
- Carrying out adhoc analysis work for the wider finance team.
Requirements
- At least 3 years' experience of working within a similar credit control team environment.
- Fluency in English is essential. Additional European languages would be desirable.
- A good working knowledge of all Microsoft Office products, particularly Excel.
- A good working knowledge of AX Dynamics and/or SAP.
- Strong communication skills, with the ability to work well with teams across multiples offices and countries.
- A social personality to be able to work well in a team environment, as well as individually.
- Confident and assertive, whilst also being patient and friendly to all customers and employees.
- Strong attention to detail, with the ability to investigate issues and provide good solutions to problem areas.
- Good planning and organization skills, able to deal with multiple priorities and juggle a busy workload.