Cleaning Contracts Supervisor
Croydon
£33,240
Full-Time Permanent
Wed-Sun 8.45am - 5.15pm
8.5-hour shift which includes a 30-minute unpaid rest break
Our client needs a skilled Contracts Supervisor to ensure operational activities are undertaken to the contract specification. You will seek to deliver peak performance in terms of quality, quantity of work and health & safety requirements.
The role will be responsible for supervision and monitoring of the cleaning staff to ensure that all tasks are delivered to a high standard and to the required schedule.
Key responsibilities Cleaning Contracts Supervisor:
- Undertake the daily operational supervision of the cleaning staff.
- Staff timekeeping and attendance.
- Arrangement of absence and annual leave cover.
- Arrange work schedules.
- To deal with, and action, all day-to-day telephone calls, enquiries, messages and complaints.
- Monitor cleaning duties
- Carry out quality audits and monitor performance.
- Performance management and annual appraisals.
- Assist and report any disciplinary and grievance matters to the Business Manager.
- Organise refresher and new starter training sessions, with internal training records monitored and maintained.
- Regular team briefings with all staff.
- Take part in the recruitment and selection process for new staff
- Adherence to health & safety regulations and the company health & safety policies.
General Cleaning Contract Supervision to include: -
- Planned, general inspections and the creation and analysis of contract performance reports, taking corrective action where necessary.
- Maintenance of stock requirements and monitor stock usage and the co-ordination of stores deliveries and collections.
- Liaise with Head Office regarding any incident, accident or unusual occurrence.
- Provision of quotations for additional or specific works, as requested.
- Ensure the accurate completion of all contract administration.
- To undertake daily checks of all work areas, identifying areas where standards are not met, give feedback to individuals and revisit once they the task has been notified as completed
Key Requirements for the Cleaning Contracts Supervisor:
- Full, clean UK driving licence
- Minimum of 3 years' experience within a cleaning role
- Minimum of 2 years' supervisory experience or relevant proven skills
- IT skills to include a sound knowledge of MS Word, Outlook and Excel.
- Ability to create comprehensive written reports.
- Good standard of English language skills, arithmetic, and general administration.
- Must be able to work well with the existing and future company staff, contractors and clients and have a proactive approach to the role and its responsibilities.
- Strong communication and presentation skills
- Ability to provide support and advice, with the capability to deliver both induction and H&S training are essential.
- The ability to influence others whilst gaining their confidence and respect.
- Strong interpersonal skills and relationship management
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.