£22K/yr
England, United Kingdom
Permanent, Variable

Call Centre Agent

Posted by Vermelo RPO.

Ready to make a difference? We're hiring Customer Call Representatives!

If you're self-motivated, thrive in a team environment, and put customers first, this role is for you!

We're an insurance group committed to outstanding results through hard work, collaboration, and customer focus. Your efforts will make a real impact on our customers and our business.

What you'll do:

  • Handle inbound customer queries and policy changes
  • Support customers unable to complete our online process
  • Make outbound calls to confirm policy details
  • Manage team diaries and inboxes
  • Assist with payments, debts, and claims process
  • Help customers with policy cancellations

What we're looking for:

  • Exceptional at delivering customer service
  • Strong, adaptable communicator
  • Energetic and positive problem-solver
  • Self-motivated and resilient

Join us and make a real impact!