Why join us
There has never been a more exciting time to join the Digital team at Boots as we embark on a complete digital overhaul and take a leap forward into our future. This isn't just about implementing new systems, it's a transformative project that will redefine our entire operating model to provide an exceptional digital experience for our customers and empower our team members with intuitive and agile tools. We are ‘One Team' – whether it's working on long-term changes or delivering day-to-day business, every role is pivotal in bringing our goals to life.
So, do you want to be part of this exciting moment in our company's history? This is your chance to play a role in a far-reaching programme that will significantly impact our customers and colleagues, improve performance, and support our commitment to being the UK and Ireland's premier choice for health and beauty.
A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.
About the role
Working as a member of the Digital Product Management Team you will play a key role in the delivery of Boots' Digital Transformation agenda. Putting the customer at the heart of all we do and with a focus on value delivery, you will be shaping and delivering the digital product vision, roadmap and subsequent development across our digital channels.
The Product Manager owns their product from inception and throughout the product lifecycle. They represent the ‘voice of the customer' through the lifecycle by bringing knowledge of the Product's vision, domain and users. Monitoring its performance and development, they promote the delivery of maximum value.
The Digital team is at the forefront of a pivotal platform migration effort, which is a cornerstone of the broader Digital Transformation programme. A critical component of this role involves providing comprehensive product support throughout the duration of this program, ensuring seamless transition and operational excellence.
What you'll need to have
These are the essential skills or experience needed to succeed in this role.
- Strategic Thinking: Ability to analyse market and industry trends to inform product roadmaps and identify innovations that meet customer needs.
- Data-Driven: Vigilantly tracking and interpreting key performance indicators (KPIs) and metrics to oversee and enhance product performance throughout its lifecycle.
- User Experience (UX): Understanding of UX to ensure the product meets user needs and provides a positive experience.
- Communication: Communicates Product updates, successes, and value with relevant business stakeholders.
- Relationship Building: Builds relationships with key colleagues including User Experience, Optimisation, Programme Management, IT, and others, in support of the successful delivery of products.
- Business Acumen: Grasping market trends and incorporating customer feedback to align products with business goals and user expectations.
- Market and Industry Analysis: Using external and internal insights to inform the product roadmap and identify customer needs.
- Roadmap Management: Manages development of Product Roadmaps within area of ownership, ensuring consideration for customer, business, and technology needs.
- Strategic Data Analysis: Employing a deep analysis of KPIs to inform and shape strategic decision-making, ensuring that product development aligns with the organization's data-driven approach.
- Advocacy: Actively promotes the team and acts as an advocate of the Product discipline within the organisation.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.
- You are an experienced Product Manager or Owner with demonstrable experience across a variety of Products or Domains.
- You demonstrate great attention to detail, while keeping sight of the bigger picture.
- Proactive, independent and self-starting, you are adept at building and maintaining relationships with a wide range of stakeholders
- You understand technical aspects of product development, working closely with IT colleagues
- Familiar with digital development approaches and agile delivery principles, ideally in a scaled agile (SAFe) environment
- A passionate Product Professional, you will apply the discipline's best practices and share your knowledge and experience with your team-mates.
- A familiarity with pharmacy and healthcare, as well as an understanding of available technology.
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
#LI-Onsite