- Treasury Software Implementation
- EMEA Region
The goal of the Manager / Director is to support the development of well trained and mentored team members, and provide quality governance and oversight to implementation projects, as well as promote highly satisfied and reference-able customers in the functional area.
Key Responsibilities
- Responsible for functional consulting and solution quality governance and subject matter expertise on implementation projects in a specific functional area on one or more clients simultaneously.
- Responsible for the staffing of resources on projects, managing consultant allocations and ensuring contractor delivery quality.
- Accountable for supporting Account Managers, Delivery Services Directors, Partners and clients for project issues and escalations.
- Serve as the internal escalation point / design authority for project issues for team members within a specific functional area.
- Present the product solution to both client executive and user-level audiences within specific functional area.
- Create, maintain, and educate on best practices for functional area of software.
- Enhance, publish, and train staff regarding implementation best practices within specific functional area, coordinate with other functional areas.
- Provide client implementation quality assurance reviews within specific functional area by ensuring alignment with best practices and validate that the designed solution will meet the client's business requirements.
- Provide support to Services team, by responding to questions from the email distribution groups in specific functional area.
- Provide support in the design and development of Accelerators within specific functional area.
- Provide sales/ presales support through estimation, document authoring for RFP/RFI responses, sales proposals, and hands-on demonstrations in specific functional area to meet the client's desired business requirements.
- Identify and pursue sales opportunities for additional consulting work at customer sites. Provide information to Manager, Engagement Director, or Account Manager as appropriate.
- Support training, documentation, and quality assurance teams by providing best practices input in specific functional area as needed.
- Support product management on new enhancements, as required, while working to help review and prioritize/ advocate enhancement issues on logged items in functional area.
- Serve as mentor and role model for the consulting staff within a specific functional area.
- Personnel supervisor for HR issues for team members
- Coordinate the optimal utilization of resources at a task and personnel level with project manager.
- Advise the management team of training requirements for consultants within a specific functional area.
- Coordinate and conduct employee performance appraisals within specific functional area
Required Skills, Qualifications and Experience
- Bachelor's Degree or Master's degree in Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field.
- Proven leadership skills with teams of ten or more professionals
- 8-10+ years of experience with comprehensive life cycles at software, consulting, or systems integration firm with delivery responsibility to client organizations
- 10+ years of relevant Treasury industry experience
- Advanced understanding of complete software solution with mastery in specific functional area
- Excellent client-facing/influencing skills.
- Excellent interpersonal skills
- Excellent written and oral communication skills
- Ability to work as part of a project team structure.
- Ability to work onsite at client locations.
- Proven mastery of Project Implementation Methodology
- Experience in Treasury products
- Understanding of Cash Management, Treasury Risk and Front Office concepts in Treasury
- Preferred to have implementation experience in Cash forecasting, Liquidity planning and In-House Banking
- Preferred to have implementation experience with Bank Statements, and payments.
- Preferred to have implementation experience with Risk, FX All
- Implementation experience with Hedge and Accounting a plus
This is an excellent opportunity to manage a successful software implementation team spanning the EMEA region.