*The Opportunity *
Working for a global logistics specialist out of their brand new Lhr facility, huge scope & opportunity to progress your career with an industry leader. We need an experienced air import operations specialist who has the drive & ambition to take their career to the next level.
What you will bring:
- The ideal candidate will have proven air import experience
- The ideal candidate will be proficient in export and/or import Customs clearance entry preparation and submission.
- A good understanding of customer service excellence accompanied by an alert & professional telephone manner.
- Air DG trained would be an advantage, if not training will be provided.
- Execute job activity in accordance with the global freight forwarding operating process.
- Be compliant to all internal & external governance.
- Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided.
- Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing.
- Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files.
- Shipment irregularity handling, address and resolve as needed.
- Provide clients with complete Flight details in order to ensure proper flow in information is guaranteed.
- Liaise with Airlines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files.
- Customer quotations to be prepared & executed in a timely manner.
- Liaise with our internal Network and external Partner Agents in order to guarantee the best possible service assistance.
- Act quickly upon possible emergency situations that may arise within the life of an Air file
- Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload.
- Maintain customer reports as required.
Package
A very attractive salary is on offer for the right individual. Get in touch asap to find out more!