Sales Admin

The Recruitment Co is looking for a Sales Administrator for one of our clients in St Helens.
This is a permanent position.

What we're offering:

What the role looks like:

Providing excellent customer service - total customer care and be customer focused.
Polite and efficient answering of all incoming telephone calls - internal and external.
Create excellent lines of communication and develop good relationships with customers, suppliers, colleagues etc.
Establish & maintain excellent communication/relationships with couriers for domestic and international deliveries.
Close liaison/link with customers, operations, accounts, warehouse/dispatch etc.
Enquiry handling via email/phone and driving sales to hit targets set.
Following up warm leads by phone to convert to sales.
Order processing - accurate completion before passing to operations.
Product picking/dispatching orders.
Stock taking responsibilities.
Purchasing office stationery, ensuring the best price is achieved.
Complaints handling - being the first port of call for customers and being the link between the customer and operations.
Tidiness and orderliness of own desk and work area.
Cover for sales office personnel due to absence through sickness/holidays.
Special projects as directed by the Sales Office Manager or General Manager.
Help to develop and maintain Lockie Group and all divisions image in all markets - raise the profile.
Collective responsibility - to share a joint responsibility for the profitability, well-being and successful development of the business.

The Ideal Candidate will have:

Previous experience within a sales administration and customer service role.
Excellent customer service skills.
Effective communication skills, with the ability to build rapport and develop customer relationships.
Outstanding time management skills, attention to detail and the ability to multitask.
Fast paced and a flexible attitude due to the nature of the business.
The ability to self-motivate and use their own initiative whilst working within a team.
Excellent knowledge of Microsoft office software applications including Word/Excel/Outlook.
Knowledge of MIS systems & procedures.

We are interviewing for this role immediately.

CPWarrington

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Posted by The Recruitment Co.