The Bromley by Bow Centre is working with East London Cardiovascular Prevention Group (ELoPE) to recruit a advisor/caseworker that will support social prescribing into secondary care by providing social welfare support to Barts Health patients.
The role will provide caseworker/advice support to people referred into the Centre's Barts health Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach providing casework level advice on welfare benefits, housing, debt and energy advice.
The caseworker/advisor will work with the social prescribing cardiovascular team and refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.
The role will build collaborative relationships with the Cardiovascular Prevention Group (ELoPE), including social prescribers and support the delivery of social welfare advice training. This is to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.
The role will help shape the Bromley by Bow Centre's Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.
Social welfare related matters are the main reason people access support from our Social Prescribing Cardiovascular team. We are therefore seeking an Advisor and Caseworker who will support the delivery of this exciting new project.
Essential skills, experience and knowledge
- Commitment to the vision and mission of the Bromley by Bow Centre
- In-depth knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
- In-depth understanding of the systemic inequalities and barriers that people in our community face and a commitment to
- anti-racist and inclusive practice
- Commitment to further developing the understanding of our work and the difference our work makes
- Level 3 qualification in Advice and Guidance
- Substantial experience of delivering energy, welfare benefits and debt advice including casework to Advice Quality
- Standard (AQS)
- Experience of a personalised approach to supporting people
- Ability to work on own initiative, prioritise and organise own caseload
- Ability to relate to people from different backgrounds
- Ability to make complex information accessible
- Excellent interpersonal and communication skills
- Commitment to support the development of social policy work
- Ability to liaise with other professionals and organisations
- Tact and diplomacy to deal with sensitive and confidential information
- Experience of working in collaboration with partners and stakeholders
- Flexibility and a willingness to work in innovative and non-traditional way
Desirable
- Ability to speak a community language (e.g. Bengali)
- Experience of monitoring and reporting on advice services to contract standards and specifications
- NEA Level 3 Energy Awareness or willingness to work towards it
Location
: Bromley by Bow Centre
Job Type:
Part time, 21hours per week
Contract
Type
: Permanent
Salary
: £32,082 per annum (pro rata to £19,248 p.a 0.6 FTE)
You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.
REF-215 769