Customer Service Advisor
Burgess Hill, Temporary, £11.44 p/h (+ £1ph attendance bonus), Monday to Thursday 8am - 12pm, pension, holiday
The Role
Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a part-time Customer Service Advisor to join their dynamic team in a temporary capacity. It's possible there could be scope for longer-term work in the future.
Working as an outbound Customer Service Advisor, you will be responsible for working on behalf of a charity, making outbound calls to schedule slots for their fundraisers at retail premises.
- Making outbound calls to business customers to arrange slots for fundraisers to attend their premises
- Using Excel to look up information
- Updating a centralised database with information gained within the calls
Requirements
We would expect the successful Customer Service Advisor to have confident communication skills and an enjoyment for engaging with customers. You will be comfortable using computers (especially Excel) and picking up new systems, with a particular ability to convey and record information accurately. Previous office experience would be ideal, but not essential as full training can be given to those with the right attitude. This role could suit someone who has worked as Customer Service Advisor, Call Centre Agent, Customer Representative.
Company Information
Our client are a well-established business with 20 years' experience in providing call centre operations to a wide variety of businesses. You will be joining a dynamic team and part of a business who value their staff. They are centrally located in Burgess Hill only a 3 minute walk from the mainline train station.
Package
£11.44 p/h (+ £1ph attendance bonus) = £12.44 per hour total
Monday to Thursday, 8am - 4pm
Weekly pay (for the first 12 weeks)
Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.