Sales Administrator - Market leading Coventry based client - £25,500 - Monday to Thursday 08:30 to 16:30 & Fridays 08:30 to 15:00 office based.
You will need to be able to accurately record details of conversations, keeping systems up to date with developments and concluding any matters raised.
You will keep the customers informed of the newest products, pricing and promotions, upselling products by ascertaining customer's needs and requirements.
You will need to be able to relay to your manager feedback, to improve customer and staff experiences.
You will have to meet monthly goals set by your manager and be able to show how this has been achieved increasing customer satisfaction and sales, which is your key objective.
You will need to be well organised and work as part of a team offering support to your colleagues in all areas of the business. Liaise with customers.
You will need to be a team player as working closely with Supply Chain Manager, assisting that department where needed as well as working closely with the sales team.
You are to keep customers informed as to the progress of their order especially in times of delay.
You will be communicating with customers via phone, e-mail and web thus enhancing their service experience.
We are looking for candidate with:
Strong communications skills.
Good attention to detail.
Good IT skills.
Able to resolve any issues raised.
If you have what is required and you want to take advantage of this great opportunity then please apply now?