Do you have at least 1 year of experience in Customer Service within a office environment and are looking for your next exciting opportunity?
Our fantastic client in Windsor are a leading Digital Healthcare firm that are continuing to grow and are looking for a great new Customer Service Advisor to join the team!
They are paying a salary of £22,500 to £23,500. The working hours are Monday - Friday 9:00-5:30pm and (37.5 hours a week) and they offer hybrid working after you complete your training! This will be 3 days in the office and 2 days working from home.
Responsibilities of the role:
- Corresponding with solicitors, claimants and medical experts via letter and email
- General administration such as issuing appointments
- Data-entry
- Diary work
- Answering incoming calls
- Making outgoing calls
- Instructing doctors to produce independent medical reports
- Ordering and processing medical records
- Arranging medical tests/investigations as required
Skills required for the role:
- Hard worker
- Organised and able to work on own initiatives
- Problem Solver
- Friendly and able to work well within a team
- 1 year of transferable experience
- Good Communication skills, both written and verbal (English Language - Grade C or above)
Behaviours Required for the role:
- Positive, 'Can do' attitude at all times
- Attention to Detail
- Commitment to the highest standard of customer service
- Flexible approach to work and workload
- Open and honest approach at all times
- Willing to learn
Does this sound like the perfect role for you? If so, then please press apply now!