Responsive Personnel are looking for a Sales and Marketing Assistant to join one of their client's team in a beautiful Hotels.
They are looking for a dynamic and detail-oriented Sales and Marketing Assistant to join their team. This is a hybrid role combining customer-facing retail duties with creative and administrative responsibilities in marketing. You will be instrumental in ensuring their brand and products are consistently and effectively communicated across all customer touchpoints — from the shop floor to digital channels, hotel rooms, spa areas, and beyond.
OTE of £31,420 based on 42.5 hours per week
Key Responsibilities:
Sales & Shop Floor:
- Deliver exceptional customer service, acting as a brand ambassador on the shop floor.
- Assist customers with product information and purchases in a knowledgeable and engaging manner.
- Ensure the retail space is always well-presented, fully stocked, and aligned with brand standards.
- Provide feedback from customers to inform marketing and product development.
- Work with the shop team to ensure daily tasks are completed.
Marketing & Communications:
- Develop and maintain in-store signage and printed materials to effectively communicate brand messages and product information across all site locations (shop, hotel rooms, spa, etc.).
- Support the marketing team in creating and scheduling content across social media channels (Instagram, Pinterest, etc.).
- Assist with promotional campaigns and events, both on-site and online. E.g. Pop ups
Product & Brand Development Support:
- Work closely with the Product Development team to create and update lookbooks, brochures, and other branded documents.
- Contribute ideas for improving the visual presentation and messaging of products.
- Assist with layout & copywriting for brand materials as needed.
Key Skills & Experience:
- Experience in a retail or customer service environment (hospitality experience also welcomed).
- Strong interest in branding, design, and communication.
- Excellent written and verbal communication skills.
- Familiarity with social media platforms and digital content creation.
- Highly organised, proactive, and able to manage multiple tasks.
- A keen eye for detail and visual consistency.
Desirable:
- Experience with design tools (e.g., Canva, Adobe Creative Suite).
- Photography or basic content editing skills.
- Previous experience in a dual-role or lifestyle/hospitality setting.