A leading building services company currently have an opening for a Helpdesk Administrator.
This role includes dealing with reactive and planned maintenance requests, scheduling engineers and ensuring exceptional customer service to clients.
- £25,000 P/A
- Office-based | London Waterloo
- 37.5 hour week
Responsibilities
- Provide reactive and planned maintenance service to our clients
- Provide administrative support across a range of admin and client facing tasks
- Raise and issue reactive calls received via email and telephone
- Issue works to engineers
- Chase for works updates and update clients according
- Update systems with relevant notes and job status update
- Produce reports as and when required
- Contractor invoice processing
Required Skills / Competencies:
- Excellent attention to detail and ability to multi-task and manage time appropriately
- Good organisational and communication skills both written and verbal
- Excellent I.T skills, competent with MS Office including Word, Excel and Outlook