Job Title: Retail Sales Assistant
Location: Deal, Kent
Contract Type: Temporary, ongoing
Salary: £11.44 per hour
Hours: 21 hours per week 3 days a week
About the Role
In this Retail Sales Assistant role, you will support the Retail Manager in running a high-performing, customer-focused store in Deal, Kent. From ensuring a welcoming environment to achieving key sales targets.
Key Responsibilities:
- Assist the Retail Manager with day-to-day store operations to meet financial targets
- Maintain high standards of merchandising and ensure an appealing, organised shop floor
- Handle stock management: receiving, sorting, pricing, and displaying donations
- Oversee shop administration tasks, including till operations
- Support and promote the Gift Aid scheme to maximise revenue from donations
- Adhere to health and safety policies, ensuring a safe environment for staff, volunteers, and customers
Principal Accountabilities:
- Stock & Display: Price, prepare, and maintain stock following guidelines, creating an attractive, clean shopping environment
- Volunteer Management: Support, train, and motivate volunteers, fostering a positive, productive team environment
- Customer Service: Provide excellent service to all visitors, representing Pilgrims Hospices with warmth and professionalism
- Compliance: Follow Trading Standards and other regulations to ensure all items are compliant for sale
Candidate Profile:
The ideal candidate will be proactive, detail-oriented, and passionate about creating a welcoming shopping experience while supporting a meaningful cause. You should:
- Prioritise safety and respect for customers, staff, and volunteers.
- Act with integrity, accepting responsibility for your role and supporting team performance.
- Be a collaborative team player who works effectively with colleagues and the community.
- Be committed to continuous learning and development.
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