Customer Operations Executive - Customer Service Administrator - Newcastle City Centre
A Fantastic role for a professional, engaging administrator with superb customer service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-paced role! Ace Newcastle based admin role with loads of variety in a growing Chinese business.
One for the Customer Service pros! £26,000 - £27,000 plus insane 36 days holiday!
Work with a lovely multicultural team, great bunch of people! Prime city centre location in Newcastle.
You will get full training. This is a global business - European HQ is in Newcastle - growth across Europe, the Middle East and Africa in the next 3 years.
You'll need a great attitude, flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email!
Absolutely super Monday to Friday office-based role!
Speak to Natalie @ Duval!
Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock!
Apply today - Start November 2024
The Role:
- Dealing with correspondence, phone calls and queries
- Customer service to provide for customers and work with customer service team in China
- Responsible for handling all orders from customers Order to Cash
- Close relationship with sales team
- Helping managing bookkeeping
- Accounts payables
- Accounts receivables
- VAT returns (in various Western Europe countries)
- Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
- Freight purchasing assistance
- Monitoring staff travels with travel agent.
Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval!