Alexander Daniels have been retained by a market leading business in Walsall to help them recruit an experienced NetSuite Administrator to join their Finance & IT team.
As NetSuite Administrator, your primary responsibility will be overseeing and maintaining our NetSuite instance across multiple territories, optimising its performance and functionality as necessary. This is a pivotal role and supports and fortifies our clients NetSuite ERP system, for accounting purposes and broader business operations. Collaborating closely with IT, finance and other departments, understanding their needs, implementing customisations, offering user support and fostering continuous improvement. In addition, streamlining and improving the efficiency of existing business processes, to ensure the reliable integration of financial data and full compliance with accounting standards, will be a key part of the role.
Key responsibilities will include:
Manage User Roles and Permissions
- Administer user access and permissions within NetSuite according to organisational roles and responsibilities, regularly review and update user roles to ensure appropriate access levels and security settings.
- Define role-based access controls (RBAC) to enforce segregation of duties (SoD) and prevent unauthorised access to sensitive data/transactions, and maintain role hierarchies within NetSuite to reflect organisational structure and reporting relationships.
PBCS Administration:
- Responsible for the administration and configuration of Oracle Planning and Budgeting Cloud Service (PBCS) to support financial planning, budgeting and forecasting activities.
- Manage data integration processes, including data mapping, transformation and loading, to ensure accurate and timely updates of financial data within PBCS.
- Ensuring that PBCS runs efficiently in accordance with Oracle NetSuite's guidance, optimising its performance and functionality to meet the business financial planning and reporting needs.
Optimise Data; Cleanliness and Accuracy:
- Conduct regular data hygiene checks and cleansing activities to ensure accuracy, completeness and consistency of financial and operational data within NetSuite.
- Implement data validation rules, automated data integrity checks and reconciliation processes to minimise errors and discrepancies, reducing the need for extensive audit testing and validation.
Document and Standardise Processes:
- Document key business processes, accounting policies and internal controls within NetSuite, including workflow diagrams, process narratives and control matrices.
- Standardise processes and workflows across departments to enhance efficiency, reduce manual interventions, and streamline audit procedures, with the aim of reducing enquiries and testing requirements from auditors.
Configure and Customise NetSuite:
- Work closely with business stakeholders to understand their requirements and translate them into NetSuite configurations.
- Customise NetSuite forms, fields and records to align with business processes and data management needs.
- Implement custom workflows, scripts and automation to streamline business operations and improve efficiency.
- Utilise existing tools to create custom dashboards, reports and saved searches tailored to specific user needs.
Technical Support and Training:
- Serve as the primary point of contact for end-user support, troubleshooting system issues, and resolving technical queries.
- Conduct training sessions and workshops to educate users on NetSuite functionality, best practices and new features.
Collaboration with Stakeholders:
- Liaise with function heads, process owners and cross-functional teams, across the group, to gather requirements and priorities for NetSuite enhancements, and translate them into actionable solutions within NetSuite.
- Participate in and/or lead project meetings, requirement gathering sessions and solution design workshops to ensure alignment between business needs and system capabilities.
- Communicate effectively with stakeholders to manage expectations, provide status updates and address concerns related to NetSuite implementation and maintenance.
Required Skills and Qualifications:
- Proven experience as a NetSuite Administrator or similar role, with a strong understanding of NetSuite ERP and CRM modules.
- Working understanding of Oracle PBCS, in relation to its use for financial planning, budgeting and forecasting processes, to support decision-making and business performance analysis.
- Excellent problem-solving skills with the ability to troubleshoot complex issues and find effective solutions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Highly desirable are Oracle NetSuite certifications such as NetSuite Administrator or NetSuite ERP Consultant.
What is on offer:
- Salary will be DOE and will range from £70k to £80k (negotiable)
- Pension
- 25 days holiday + Bank Holidays
- Hybrid working
- Healthcare