Business Administration Manager – High End Property £45k - £55k Central London
My client, a prestigious Property firm with multi-sites across London, are looking for a corporate, well presented and driven Business Admin Manager. You will work closely with the Operations Director across client relationship, financial and operational functions for a multi-tennanted commercial building,
You will be responsible for leading on all operation and administrative duties, including line management of a team.
This is a fantastic opportunity to develop your operational skills within a corporate, luxury firm dealing with a range of high-end clients.
The Role:
- Client Management: Conduct regular client service reviews and ensure that high service levels are being maintained. Address client complaints. Conduct pre-move-in and pre-move-out meetings with clients, managing associated tasks and inventories.
- Financial Management: Take responsibility for revenue, budgeting, and full reviews of profit and loss (P&L) statements of the centre. Oversee and manage pre-billing checks, dilapidations, and deposit returns. Manage billing, debt chancing and other financials with clients.
- Operational Efficiency: Assess resources within the centre and ensure operational efficiencies. Conduct audits across Health and Safety, Fire, and other Risk Assessments Review and enhance all internal operational processes. Continually assess the centre and make recommendations for improvements.
- Contract Management: Learn and understand the terms and conditions of client contracts. Raise basic licence agreements and service agreements on our client management system.
- Facilities Management: Review facilities documentation and maintain accurate record keeping. Oversee FM/H&S apex tendering processes.
- Communication and Reporting: Attend regular operational meetings with staff across the portfolio. Report directly to the Operations Director on site performance and operational matters. Attend viewings from an operational perspective.
- Team Management: Ensure your Assistant Centre Manager (ACM) is fulfilling their roles and responsibilities effectively. Human Resources: Oversee basic HR functions for site staff including disciplinary actions, performance management, and probation reviews.
Essential requirements:
- Proven experience in a similar role within a high-end, corporate setting
- Candidates must excel in a fast-paced operational environment, adapting quickly to changing demands. The role requires multitasking and flexibility, as no day is the same. Those comfortable with unpredictability and dynamic priorities will thrive.
- Possess an exceptional eye for detail and are committed to maintaining our high standards
- Leads by example and carries out responsibilities with a hands on approach
- Willing and ‘can-do' attitude
- Motivational and energetic leadership style with the ability to accurately assess others' needs and respond accordingly
- Exceptional written and verbal communication skills, adaptable according to recipient and situation Extremely organised and able to stay in control under pressure
- Ability to prioritise and organise workload and remain composed as and when demands may change Sufficient self-drive to achieve one's potential with the ability to work through obstacles with grit, determination and ownership
- A desire to build a career in a space where continual growth and learning is required
Our mission:
To be the leading Business Services recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts
EQUAL OPPORTUNITIES
Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY:
All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114