Company description:
ClearCourse
Job description:
Are you a confident and enthusiastic administrator with a forward-thinking attitude?
Are you motivated and self-driven and have the desire to make an impact?
We are looking for a Sales Administrator to join our sales department as a liaison between our sales team, internal teams, stakeholders, and clients, ensuring customer satisfaction. You will proactively address clients' needs, facilitate the sale & onboarding process, increase sales, and maintain our company-client relationships at a high standard. Working as part of a team within the wider sales department this role will also involve customer support.
We offer a competitive salary and a generous list of benefits which include
- Life Assurance and private medical cover with cash plan
- Group Income Protection and enhanced Company Pension
- Enhanced maternity, paternity and adoption pay
- Generous training budgets and reimbursement for professional memberships
- Hybrid-working model with 25 days annual leave
- 24/7 employee assistance programme including Peppy Health App
- Bike to Work Scheme
- Generous Recruitment referral scheme
- Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers
Required experience
- An excellent communicator, with strong verbal and written presentation skills, and the ability to build rapport with stakeholders at all levels.
- Well-versed in working towards agreed and achievable SLAs.
- Organised, with the ability to multi-task.
- Possess high levels of customer service.
- Keen attention to detail
Key accountabilities
- Support the sales team by conducting pricing reviews for prospective customers
- Manage the post-sales-pitch operations with the prospective customers, from contract generation, to chasing supporting documentation and liaising with the risk and operations teams to complete the onboarding process
- Administrative management of sales data within the CRM, handling contracts and pricing reviews to ensure that systems are accurately updated and maintained.
- Review pending orders and specific customers' requests to ensure excellent customer service and customer experience
APPLY now if this sounds like your next career move!