Fabulous Slough Trading Estate company are seeking a dynamic Sales Leader who will play a pivotal role in driving business growth through leadership, process improvement, and exceptional customer service. (office-based position 9-5.30)
This Sales Team Leader role offers a great opportunity to develop leadership and professional skills, whilst making tangible improvements to the business
Main responsibilities of the Sales Team Leader role
- Provide leadership, mentorship, and coaching to a team of internal sales representatives
- Support execution of key business improvement initiatives
- Identify areas for improvement and provide training, development, and support to enhance team members' skills and capabilities.
- Handle escalated customer enquiries or issues that require advanced problem-solving and decision-making.
- Identify opportunities to enhance operational efficiency and customer satisfaction within the customer service department.
- Act as customer service representative for key accounts, managing quotes, orders, shipments, and other customer requirements.
- Creating analytical reports to review sales performance by individuals, regions and by products. Acting upon the results of these reports to improve business performance.
- Working with graphic designer and management team in producing marketing material including product portfolio, marketing campaigns.
Skills required for the Sales Team Leader role:
- Experience in a leadership role
- Strong interpersonal, communication, and problem-solving skills.
- Excellent organisational and time-management abilities
- Analytical mindset with the ability to use data to drive decision-making
- Demonstrated ability to motivate and lead a team toward achieving goals.
- Proven experience in a customer service role.
- A positive individual, focused on improving processes and developing communication channels around the business
Benefits on offer for the Sales Team Leader role
- Performance related bonus structure
- Pension scheme
- 22 days basic holiday plus bank/public holidays plus discretionary days off between Christmas and New Year
- After 5 years' service basic holiday increases to 25 days
Please apply today if you think this fantastic role is for you!!!