- St Albans
- £25,000
A leading, high-growth gift and beauty supplier is recruiting for a motivated and enthusiastic administrator to join their dynamic team.
This is an excellent opportunity for a bright, positive, and hard-working individual who is eager to kick-start their career in a fast-paced and exciting industry where you will learn lots and develop!
Responsibilities:
- Provide essential administrative support to two busy (and very friendly) sales managers.
- Help them onboard their new accounts by completing vital administration to set them up.
- Coordinate the dispatch of product samples to retail customers, ensuring timely delivery and accurate records.
- Update customers on order progress and promptly respond to inquiries, maintaining a positive and professional relationship.
- Assist in the preparation of presentations and sales materials for account meetings, contributing to the team's success.
- Handle customer inquiries with a friendly and helpful approach, escalating issues to Account Managers when necessary.
- Monitor and track customer orders from placement through to delivery and invoicing, ensuring all details are accurately recorded.
- Collaborate closely with Sales Admins to ensure timely completion of customer-specific order processing and documentation.
- Identify customer requests requiring escalation and assist in resolving issues promptly and professionally.
Requirements:
- A positive attitude with a strong work ethic and eagerness to learn and grow within a high-growth business environment.
- Excellent organisational skills with the ability to manage multiple tasks and priorities effectively.
- Strong communication skills, both written and verbal, with the ability to interact confidently with internal teams and external customers.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to learn new software systems quickly.
- Previous experience in a customer-facing or administrative role would be advantageous but not essential.
- A proactive approach to problem-solving and a keen attention to detail.