Our client is currently recruiting for an experienced Automotive Service Advisor in Borehamwood. If you're looking for a long-term career with a well-established company who will return your hard work with amazing company benefits and fantastic progression opportunities this is the right choice for you.
What Service Advisors are offered:
- Full Time / Permanent
- Monday to Friday 8am - 5pm
- Alternate Saturday mornings 8am - 12.30pm
- £20,000 - £30,000 - Basic
- Fantastic and achievable bonus
- Staff perks - Days out at the races, golf days, summer parties
- Free on-site parking
Key Tasks of a Service Advisor:
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Liaising with the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Managing service bookings on day to day basis
- Assisting with managing the collection and delivery driver diary
- Helping to move vehicles in the yard when required to do so
- Liaising with Subcontractors to arrange works and chasing when required
- To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner
Requirements of a Service Advisor
- 3+ years experience within an Automotive Service Advisor position or similar role within the automotive industry
- Must have a valid UK driving licence
- Must have an eye for detail and able to use various Microsoft packages and Outlook
- Have excellent customer service skills
If you are interested in this position and can add real value to our team, we would love to hear from you.