We are now looking for Administration Assistants to join our busy appeals team.This role will be based in our office just north of Inverness, Scotland.
Key elements of the role:
The role will involve working within the Appeals Team responding to appeals for private parking charge notices.
Analysing case by case data and collating the relevant written response
You may also be required to operate a customer service phone line to provide advice on how to appeal
Able to prioritise tasks, work on own initiative and manage a busy workload
Required to perform to KPI's
Good written communication skills
Accuracy and attention to detail
Computer experience is required
Requirements
You don't have to have previous experience, however you do need to demonstrate:
Strong written and verbal communication skills
Self-motivation and an ability to manage your own workload
Problem solving and decision-making abilities
Accuracy and strong attention to detail
The ability to work quickly and accurately
Sound IT skills - using Outlook, Excel and Word
Job details:
Mon- Fri 8AM - 6PM (shift patterns)
Salary: £22,308 + Bonus
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.