Maintenance Planner/Scheduler
Are you experienced maintenance planner/scheduler looking for a new role in within the building maintenance industry?
This role may be for you.
Job specification
Role: Maintenance Planner/Scheduler
Location: Kentish Town, London
Working hours: Monday to Friday, 9am to 5pm (full time onsite)
Salary: £27,500
Key Responsibilities
- The primary role is to ensure that the appointments are completed on time during the day. Any jobs re-arranged for another day must have been authorised by the manager, with the notes fully updated and emails sent to confirm.
- Ensure that completed PPM tasks comply with statutory and regulatory compliance.
- Planning the engineers' and sub-contractor daily routines and deploying orders/ jobs for attendance.
- Managing the engineers' time throughout the day and prioritising critical works.
- Updating job statuses. You will update the status of all works orders to completion including client systems and regularly report as to the productivity of the engineers throughout the day.
- Undertake any other duties as required by the manager and company from time to time, when these duties are necessary.
- Ensure all certification is uploaded for the supervisor to validate/ verify.
- Ensure appointments are processed, inputted onto the relevant systems/ trackers and jobs attended within the specified timescales.
- Ensure engineers have the correct information required to complete the job.
- Provide supervisor with appointment details to enable verification of work deployed to engineers.
- Update planned and preventative maintenance (PPM) schedules according to the data provided by clients/ engineers. Answering all queries politely and deal with any complaints in a professional manner.
- Ensuring relevant data is updated on a regular basis.
- Communicate any concerns regarding the works/ engineer's reports to the manager.
- Administrative duties & any other ad hoc roles that may arise.
Knowledge, Skills and Experience
Knowledge
- The role requires good knowledge of building maintenance services/engineering associated with repairs and installation works, as well as experience within social housing contracts and construction or building services industry.
- Full understanding and knowledge of responsive repair contracts.
- Working knowledge of H&S legislation, regulations and ACOPs.
- Full and sound knowledge of gas distribution and heating system within a domestic setting. • Good understanding of contract management and specifications.
Skills
- Effectively manage the team who work within contracts.
- Able to plan, prioritise, and coordinate, multi-task and complete work assignments within deadlines.
- Excellent communication (both verbal and non-verbal) across all levels of the business.
- IT and computer literate with a strong skill set in Microsoft suite.
- Attention to detail.
- Able to plan, prioritise, and coordinate, multi-task and complete work assignments within deadlines.
Experience
- Working within a social housing environment in a customer services role
- Experience in working to deadlines in a busy office environment