Administration Assistant (Postage)
A well-established manufacturing company with offices in Central and North London are looking for a postage administration assistant to help support the smooth running of the production department.
To assist in managing all aspects of Postage, the efficient day-to-day processing of electronic and paper postage dockets, administration and reconciliation of the client's postage accounts and to ensure the smooth and profitable running of the PostageSmart Department.
To help to achieve the Clients SLAs, to meet their planned schedules, customer specifications and expectations.
Key Responsibilities:
- To gain a full knowledge of the range of services provided in the PostageSmart Department.
- To gain an up to date working knowledge of the Domestic and International Postage Markets
- To be able to understand the company's Management Information Systems in regards to Events, estimating, job bags, delivery systems etc.
- To forge a relationship with all of postage partners - Royal Mail, Whistl, Delivery Group, UK Mail, Inspire etc.
- To produce accurate and timely Postage Dockets daily utilising either electronic or paper systems as per the Docket Events raised by the Account Managers and the final mailing details supplied by Mailing Department on the back of the job bags
- To close off the Docket Events in Shuttleworth and the Intranet system to show the work has been handed to the relevant Postage Carrier
- To Docket all office post
- To arrange all Postage Service providers regular and ad hoc Postage Collections from the relevant Postage Providers as and when required
- To produce and run OBA reports at the end of the month as and when requested by Sales or Account Management
- To input accurate Secured Mail Postage information onto a spreadsheet for Finance Department
- To file all hard copies of Postage Dockets and ensure that a rolling six month record is kept up to date and retained
- To prepare and accurately complete a daily spreadsheet report for Affinity Water and ensure that it is sent on the client on a daily basis
- To assist with the production of the Hand Enclosing Section Docket Event and producing TNT tray cards for the un-sorted work
- To meet and greet Postage Services collection drivers and ensure that they are provided with the correct and relevant information and documentation ensuring that they keep to their collection schedules
- Reporting any issues back to the appropriate Account Manager or the PostageSmart Team
- To ensure that all Postage Dockets are completed correctly and contain the correct quantity details, service line information and are on the correct client for the appropriate Postage Service provider
- To scan and e-mail daily dockets to Secured Mail
- To assist in ensuring mail format compliance by PostageSmart customers and Account Management
- To assist in offering improvement advice to PostageSmart customers and Account Management
- To assist where possible with internal departments as and when required concerning all matters relating to postage
- To assist in achieving team and individual targets as set by the Production Department Management.
- Complete projects as and when requested by the Production Director
- Maintain a tidy and clean work area ensuring that the office and desks are kept in a clean and orderly manner.
Key requirements:
- At least 2 years experience working within a similar environment
- Good verbal, written and listening skills
- Highly numerate
- Strong computer skills - including Microsoft Office, Outlook, Word and Excel
- Able to multi-task
- Team player, able and willing to assist other members of the team
- Flexible and able to cope under pressure and demonstrate a level of emotional control and resilience
- Able to maintain good disciplines and standards, initiative and drive
- Understanding of commercial issues surrounding jobs
- Able to ensure that all documentation is complete and accurate
Perks and Benefits!
- Working hours 9am to 5:30pm
- 24 days holidays
- Statutory pension scheme
- Free EAP service
- Benefits Platform
N.B All employment will be subject to satisfactory DBS check, employment references and confirmation of right to work in the UK
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy
Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.