**Join an Innovative and Forward-Thinking Team as an Operations Administrator!**
Are you looking to work for an organisation renowned for its innovation, expertise, and forward-thinking approach? Our client, based in modern central Reigate offices, is seeking an Operations Administrator to join their dynamic and growing team on an initial 6-month contract.
Why You'll Love Working Here:
Competitive Salary: Earn between £25,000 - £30,000, pro rata, depending on your experience
Working Hours: 8:30 to 17:00.
Fantastic Benefits:
- Hybrid working model (60% office, 40% remote).
- 25 days of holiday plus Bank Holidays.
- Pension scheme.
- Dedicated parking.
- Company-wide bonus scheme.
About the Role:
As an Operations Administrator, you will provide vital support to the Service Support Administrator, Service Support Manager, Head of Operations, and Engineers. You will play a key role in ensuring top-notch service delivery to customers. Your main responsibilities will include:
- Managing Support Calls: Logging and assigning reactive support calls, escalating issues as necessary, and issuing reports upon completion.
- Scheduling Visits: Booking and scheduling planned support visits and issuing necessary reports.
- Reviewing Reports: Ensuring all engineers' reports are logged and any remedial work is recorded.
- Maintaining Records: Keeping all logs and records accurate and up-to-date and ensuring proper filing on the server.
- Processing Orders: Handling purchase orders efficiently.
- Timesheet Management: Checking timesheets and expenses, and entering data into management systems.
What We're Looking For:
- Industry Knowledge: General knowledge of building services or a similar service industry is a plus.
- Communication Skills: Excellent written and spoken English.
- Tech-Savvy: Proficient with Microsoft Office (Outlook, Word, Excel).
- Organised and Calm: Ability to work under pressure and meet deadlines while remaining calm and collected.
- Interpersonal Skills: Strong communication and interpersonal abilities.
- Self-Motivated: Capable of working independently and using initiative.
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***For your information:
- Interested? Please send you CV in as a Word format only
- *Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),
- **Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
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