Employer description:
Glenwood, a dynamic and youthful business operating extensively throughout central Scotland, are looking for a passionate new apprentice to join their team. This is a fast-paced, varied role. Successful candidates will ensure that all departments are adequately supported so that they can operate effectively. As the first point of contact for the company, we require someone to maintain a positive company image. This role would be suited for someone who has an interest in finance and accounts, as well as a desire to work in an administration style capacity.
Responsibilities:
- Creating client cases on Microsoft 365 packages
- Contacting customers for overdue invoices via Outlook and our internal GDMS system
- Liaising via email, calls and letters (Microsoft 365)
- Liaising with clients and providing updates on their ledgers via ADEPT reporting centre and GDMS internal system
- Highlighting accounts that are not responding through GDMS and use of Sage accounting system
- Updating 3rd party accounting systems via our Sage accounting system
- Accurately logging outcome of calls and email responses on our ADEPT system
- Dealing with customer/client account queries
- Understanding the customers invoicing process
Required skills:
- Proficient in Microsoft packages and capable of learning new systems
- Strong organisational skills, including the ability to prioritize tasks and to work under pressure
- Be able to multitask
- Attention to detail and high level of accuracy
- Excellent verbal and written communication skills
Salary:
£18,000 per annum
Working hours:
Monday to Thursday, 9am - 5pm, Friday 9am - 4.30pm
Benefits:
- Onsite parking
- Progression opportunities
- Open plan modern office
- Office events
- Office incentives
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!