Customer Service Coordinator
- Hourly Rate: £11.50
- Location: Wolverhampton
- Job Type: Part-time, Temp to Perm
- Working Hours: 30 hours per week (flexible schedule)
We are looking for an energetic and reliable Customer Service Coordinator to join a team that values flexibility and a positive office environment. This role is ideal for someone who excels at communication and is dedicated to solving customer issues efficiently.
Day to Day of the Role:
- Answering incoming customer calls with a professional and friendly demeanor.
- Resolving customer issues promptly and accurately.
- Directing calls to the appropriate departments when necessary.
- Entering and updating customer information on various portals.
- Ensuring a high level of customer satisfaction through effective communication.
Required Skills & Qualifications:
- Proven customer service experience.
- Strong attention to detail.
- Proficiency in Microsoft Office, particularly Excel.
- Excellent communication skills.
- A positive attitude and the ability to work as part of a team.
Benefits:
- Competitive hourly rate.
- Flexible working hours to suit your lifestyle.
- The opportunity for a temporary role to become permanent.
- A supportive and friendly work environment.
To apply for the Customer Service Coordinator position, please submit your CV and a cover letter detailing your customer service experience and why you are interested in this role.