We are looking for a confident individual who enjoys dealing with the general public and has experience of working in a retail environment.
The successful candidate will have good communication skills, and be able to stay calm under pressure at busy times. They will be courteous, efficient and well organised, with the ability to well work on their own.
The successful candidate will also show a real interest in the work of the organisation and show sensitivity and be discreet in their dealings with clients.
They will also have a good level of clerical skills and the ability to deal accurately with cash and credit card transactions.
Flexibility is required within the role - cover for holidays and between locations. The role will be across 7 days with working pattern to be agreed.
Key Result Areas
- Work with the retail team to ensure the store meets sales targets by addressing obstacles and looking to overcome these
- Proven customer service skills
Usual Accountabilities
- To receive, store and process data (in whatever form or medium such data takes - e.g., electronic and/ or documented) in a confidential manner and in accordance with the Company's agreed data management policies and GDPR
- To develop and contribute to team meetings
- To have regular supervision and review of targets
- To promote the conduct and ethos of the organisation at all times
- To understand and apply all Changing Lives Together policies and procedures at all times in all areas of your employment
- To attend any relevant training to support continued professional development in line with the organisations training policy
- To carry out such relevant and appropriate duties commensurate with the framework of the post and grade that from time to time may be required by management in consultation with the post holder.
- This job description is subject to regular review in accordance with changing organisational needs and consultation.