Are you a Registered Manager looking for a new role?
Do you have experience in Domiciliary and/or Residential Care?
Reed are supporting an established domiciliary care provider based in Chippenham to oversee the service supporting individuals in their North Wiltshire homes.
The Registered Manager will be instrumental in developing their supported living service alongside the existing community care provision- building relationships, enforcing quality service standards, and driving growth within the private and public sectors.
Registered Manager- Domiciliary Care and Supported Living
- £38,000 per annum plus bonus
- Office in Chippenham, servicing North Wiltshire
- Monday to Friday plus on-call (weekends as needs dictate)
Day-to-day of the role:
- Oversee the growth and development of domiciliary and supported living services within the North Wiltshire area.
- Achieve weekly KPIs related to recruitment, new starters, package acquisition, and private funding customer base development.
- Maintain a strong working knowledge of the Care Act and adhere to CQC guidelines and legislation.
- Create travel-effective rotas in advance, ensuring customers receive consistent, high-quality service.
- Manage the recruitment process, ensuring compliance with safer and values-based recruitment guidelines.
- Foster effective relationships with staff, understanding their work requirements, and managing rostering to match skills with specific needs.
- Conduct staff supervisions and annual appraisals in line with company policy.
- Address performance concerns promptly and manage poor performance according to company policy.
Required Skills & Qualifications:
- Level 5 Diploma in Health and Social Care or equivalent.
- At least 2 years of previous experience as a Registered Manager.
- Strong leadership skills with the ability to build sound relationships with customers and staff.
- Excellent customer service skills, with a commitment to making customers feel valued.
- Experience in staff retention strategies and staff appreciation.
- Competency in maintaining accurate, legible, and professional records.
- Knowledge of GDPR and social media management for the branch.
- Understanding of disciplinary processes and performance improvement plans.
- Integrity in handling customer confidentiality.
- Service management background with a strong grasp of budgets, targets, and finances.
Benefits:
- Competitive salary with bonus potential.
- Pension scheme.
- Company mobile and laptop.
- 25 days holiday plus bank holidays.
- Birthday off (day off on or around your birthday).
To apply for the Registered Manager position, please APPLY NOW and you will be contacted for an informal conversation