Credit Controller
- Annual Salary: £31,000
- Location: Borehamwood - hybrid working
- Job Type: Full-time
We are seeking a dedicated Credit Controller to join our team and provide an effective centralised credit control function for a number of our business units. This role is crucial in ensuring the financial health of our organisation by managing overdue debts and maintaining strong relationships with funders.
Day-to-day of the role:
- Contacting Shared Business Services, and private funders to chase overdue debt.
- Resolving any queries that may arise both internally and externally.
- Updating the sales ledger debtors report with comments, call references, and dates to maintain a detailed log.
- Providing information and copy invoices as requested by funders.
- Liaising with contracts and referrals teams to resolve queries on rates or funding responsibilities.
- Processing credit and/or re-invoicing to new funders when necessary or passing to the relevant site sales ledger administrator.
- Updating the cash forecast with promise dates from funders.
- Running weekly debtors listing reports and using VLOOKUP formula for data management.
Required Skills & Qualifications:
- Proven experience in a credit control role - ideally 2 years
- Strong communication and negotiation skills.
- Proficiency in using financial software and Microsoft Excel, particularly VLOOKUP.
- Ability to resolve queries effectively and maintain detailed records.
- Good organisational skills and the ability to work to deadlines.
- A team player with a passion for delivering excellent service.
Benefits:
- Competitive salary of £31,000 per annum.
- Office-based role with the opportunity to contribute to the success of the organisation.
- Being part of a dedicated team that values each member's role in delivering excellent care programs.