Job Title: Projects Co-ordinator
Location: Office Based (St Asaph Business Park, North Wales), with occasional travel across the UK
Salary: £24,000 - £29,000 per annum
Job Type: Full time, Permanent
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm)
About Us:
OES (part of Flotek Group) is the fastest growing Tech Company in North Wales, providing IT and Comms technology to small & medium businesses. With regional sales and support locations across Wales, our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion, and heart.
About the Role:
We are looking for a dynamic and energetic Projects Co-ordinator to join our team. In this role, you will assist with the delivery of IT and Managed Print services to our ever-expanding customer base. You will be responsible for planning and managing all IT and Managed Print related projects, handling administrative tasks such as provisioning, number porting, hardware orders, suppliers, and scheduling engineering diaries.
Key Responsibilities:
- Plan projects received from the sales team
- Facilitate and hold initial kick-off meetings with sales, engineering, and the customer
- Order services and hardware from suppliers
- Place provisioning orders for broadband, hosted telephony, and managed print services
- Manage number ports and scheduling engineers for site installations and training
- Consistently update customers on the progress of their orders
- Book and manage stock
- Provide clear documentation and handovers to both clients and support teams
- Deliver first-class service at all times
Job Experience Required:
- Previous project management experience
- Experience in Telecoms, IT, and Managed Print project delivery and provisioning is beneficial
- Positive attitude with a can-do approach
- Highly organised and structured individual
- Ability to multitask effectively and handle large volumes of work
- Excellent communication skills, both verbal and written
- Team player
Renumeration and Benefits:
- Basic Salary of £24,000 - £29,000
- Staff Share Equity Scheme
- New customer referral incentive
- 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays)
Join us at OES and contribute to our mission of delivering exceptional IT and Managed Print services. If you are passionate about project coordination and thrive in a dynamic environment, we want to hear from you! Apply now to take the next step in your career with OES.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience or relevant job titles such as 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role.