£27K/yr to £30K/yr
Birmingham, England
Permanent, Variable

Customer Service Administrator

Posted by ST Selection.

We are recruiting for a Customer Service Administrator for our client based in the Minworth area.

This is a great opportunity to join a friendly and supportive team within a growing company. The roles offer company training and excellent potential for progression.

Salary - £27-30K

Hours - 8.30am-5.00pm Monday to Friday

Main Duties:

  • First point of contact for customer queries
  • Answering a range of internal and external calls
  • Escalating problems internally when required
  • Ordering parts and organising engineers
  • Processing customer orders & resolving aftercare issues
  • Assisting with warehouse duties/ hands on role

Requirements:

  • Previous office based customer service experience.
  • Strong IT and administration skills
  • Excellent verbal and written communication skills
  • Willing to learn, flexible and adaptable
  • Driving licence essential
  • Forklift licence (desirable but not essential)
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