Network Manager
Various locations available - London Outside the M25 , Birmingham, Kent and Somerset
£40,000 - £60,000 Plus Pension, 28 days holiday, a generous fuel allowance + full training + ongoing career support + 37.5 hour week
Hybrid role within various sites local to your area 3-4 days a week, home based 1-2 days a week.
A leading managed IT service provider requires Network Managers to support IT with their partners in London, the South, and the Midlands.
You will be running the day-to-day helpdesk onsite and providing first—and second-line support while working with the customer, so hands-on experience is also required.
Your responsibilities will include,
- Running the service desk and resolving 1st-2nd line support calls and ensuring all calls are followed through by your team members
- Supporting and maintaining the infrastructure within the school/college to ensure maximum uptime
- troubleshooting within a predominantly Microsoft environment
- Ensuring that you keep the Senior Engineers and Helpdesk team aware of any issues that need to be raised and escalated
- Support and manage key infrastructure projects in partnership
- interface between the client and us -
- You will manage the day-to-day workload of your team, ensuring you get the best out of their talents.
Our Requirements
- Experience in supporting IT in a controlled environment
- Microsoft Server Skills
- Management experience desirable
- AD
- DNS
- DHCP
- Group Policies
- Education experience is preferred but not essential.
Benefits
- Career development and advancement opportunities.
- Microsoft Training Vouchers
- SAGE Employee Benefits
DBS required.