About Ashtons
Ashtons is an independent Estate Agency practice, founded over 40 years ago. Driven by meaningful service and performance values, Ashtons has become the unique entity it is today.
The group provides first class Estate Agency, Letting Agency and New Homes in Harpenden, Welwyn Garden City, Berkhamsted, Hitchin and St Albans. Outlying rural areas are dealt with through our specialist Village & Country office in Redbourn and second Village & Rural department at Welwyn Garden City.
At Ashtons, everyone is treated as an individual from the day we first meet them, to the day we hand over the keys to their new home. We strive to cater for specific needs - nothing is classed as standard, and nothing is left to chance. Exemplary service sits naturally alongside unrivalled performance.
We have strength and depth with over 120 enthusiastic and professionally minded people, who contribute daily to the success of our brand throughout Hertfordshire
We have been recognised by the Sunday Times for 4 consecutive years in their Best 100 Medium Companies to Work For list, being proud recipients of 1st place in the Property Sectors best company to work for in the UK. We were gold and silver medal winners at The Times/Sunday Times Estate Agent of the Year awards, East of England, for Sales.
The Role
- Due diligence responsibility to ensure all necessary checks are completed (chain/funds etc) prior to status change to SSTC
- Progressing sales agreed in accordance with prescribed service standards, aiming for a recommendation rate of 98% from post-completion client questionnaires.
- The ability to manage a portfolio of between 50-70 cases at any one time with the organisation and attention to detail that represents the customer service we offer as a brand.
- Possess a good working understanding of the conveyancing process and experience in dealing with a variation of transactions/property sales
- Recording of information using Reapit software.
- Negotiating (and re-negotiating where necessary) between client and buyer.
- The ability to find solutions and offer advice on many different scenarios when progressing files from sale to completion.
- Building and maintaining positive relationships with clients, buyers, mortgage brokers and solicitors both face to face and on the telephone.
- Pro-active, regular (weekly or more frequent) updates to client and purchaser.
- Attending and participating in daily morning meetings.
Hours & Location
Monday to Friday 8.45am - 6.00pm with an hour for lunch
Salary
£26,000 - £27,500 per annum + Commission Structure (OTE £32,000-£34,000)
Additional Benefits
Parking Permit provided by business, external 1-2-1 business coaching, competitions, company parties, monthly lunches, free fruit weekly and end of month drinks provided by the business.