Our client is looking for a Customer Services Administrator to join a small but busy Customer Services department in Bromsgrove. You will be managing customer inquiries, processing orders and resolving issues. Our client really values its employees and customers so wants someone who prides themselves in strong customer service.
Customer Service Administrator main duties :-
Order processing – on average 30 orders a day
Verify customer purchase orders for accuracy, including delivery dates and pricing.
Coordinate customer deliveries with the transport companies and issuing purchase order numbers
Invoice processing – convert delivery notes into invoices ensuring all necessary cross checks are performed.
The successful Customer Service Administrator will have the following skills and experience:-
customer service experience ideally within a fast paced manufacturing environment
Strong communication skills and excellent attention to detail
Strong IT skills using various software applications for processing orders and invoices.
Key problem solving skills for customers being able to anticipate customer needs
Experience dealing with transport and deliveries of goods as well.
In return you can expect to receive a basic salary of between £25,000- £28,000 depending on your skills and experience. Please click APPLY with your updated CV and I will be in touch soon.