Are you a bright and enthusiastic individual seeking a new challenge? We have a fantastic opportunity for you to join a market leading company!
We have a fantastic opportunity for you to join an industry leading powerhouse in logistics, a company with over 20 years of providing a unique and personalised experience for customers. A business with sustainability at the core of its operations, focused on providing innovative solutions and industry leading quality to transform the efficiency of businesses nationwide.
As the Operations Coordinator, you will play a critical role in ensuring efficient order execution and seamless coordination between various stakeholders. This position involves administrative tasks related to order processing, delivery scheduling, and transport management. The successful candidate will collaborate with internal teams, depots, and transport suppliers to optimise the order workflow.
Job title: Operations Coordinator
Office location: Redditch
Salary: £24,000
Working hours: Monday to Friday (full time, permanent)
This role is office based, the hybrid working begins after a successful probationary period.
Hybrid working model: 3 days office & 2 days working remotely (After 6-month probation)
Responsibilities:
1. Execute Orders:
- Register customer orders as needed.
- Create, follow up, and validate operational transactions in the system.
- Provide depots and transport suppliers with necessary documentation at each stage of the order process.
2. Schedule Delivery & Transport:
- Manage deliveries within the assigned area.
- Organise transport to meet customer requirements
- Coordinate transport based on carrier portfolios and guidelines.
- Ensure successful order execution performance.
- Handle other transport orders in case of customer refusal.
- Manage relocations and returns from customers
3. Transport Purchasing:
- Provide specific solutions for delivery needs (and collection, if applicable).
- Monitor invoices and address billing anomalies.
- Manage price changes as necessary.
Candidate background:
- Experience in an administration-based role
- Excellent communication skills both written and verbally
- Strong organisational skills
- Great attention to detail
- Proficient across MS packages