Quality and Compliance Advisor
Northampton, Northamptonshire (with hybrid working)
About Us
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities - through innovative supply chain management, freight forwarding, warehousing, and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the world's preferred choice.
We are now looking for a Quality and Compliance Advisor to join us on a full-time, permanent basis, working Monday to Friday, 08:00 - 17:00. This role offers hybrid working, with three days working from home and two days in the office (subject to business requirements).
The Benefits
- Salary of £29,800 - £31,141 (dependant on experience)
- 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year
- Opportunity for Unpaid Leave
- Up to 10 days' international remote working
- Employee Referral Scheme
- Cycle to Work scheme
- Critical Illness Cover
- Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet, and Nutrition
- On-Site Mental Health First Aiders
- Employee benefits, including free eye tests, up to 25% off gym membership, and high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, and Care Concierge Service
- Tailored development and career opportunities
This is a fantastic opportunity for a detail-oriented professional with experience in quality assessments, analytical evaluations, customer service, or complaints management to join our dynamic company.
In this key role, you will build upon your existing expertise in quality and compliance, gaining valuable experience in our innovative, forward-thinking company, where we value your contributions.
You will have the chance to advance your career whilst ensuring that we maintain high levels of quality and compliance throughout the supply chain.
So, if you want to enhance your career with a company that values your skills, read on and apply today!
The Role
As a Quality and Compliance Advisor, you will help our customers build confidence and trust by ensuring we achieve and maintain high levels of quality and compliance throughout the supply chain.
Managing contraventions and cases, you will conduct internal audits and self-inspections, adhering to all customer SLAs / SLRs, GDP Guidelines, and any other applicable regulations.
You will also maintain excellent customer service by providing regular updates to customers during investigations.
Additionally, you will:
- Ensure high-level communication with stakeholders
- Support in maintaining QMS system through document production and review for all UK healthcare departments
- Provide coaching and support to Quality and Compliance Advisors on all investigations and CAPAs
- Escalate potential serious contraventions or complaints to the Quality & Compliance Supervisor
About You
To be considered as a Quality and Compliance Advisor, you will need:
- Experience with Root Cause Analysis methodology and CAPA management
- Strong attention to detail and good analytical skills
- IT literacy, particularly in MS Office suite
- Confident communication skills
The closing date for this role is 6th September 2024.
Other organisations may call this role Quality Assurance Advisor, Compliance Specialist, Quality & Compliance Officer, or Quality Control Advisor.
Webrecruit and Yusen Logistics are equal opportunities employers, value diversity, and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to join us as a Quality and Compliance Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.